Cancelling a booking

Cancellation rules depend on the rate you choose on Kross. Here is how they work and how to cancel.

Cancellation rules depend on the rate you choose on the Kross page, before you pay.

The "Non-Refundable" rate costs less but is not refunded if you cancel. You can see the conditions of the other rates on the Kross page, next to the price, before you confirm.

How to cancel

Message us on WhatsApp with the name on the booking and the dates. We will reply to you directly.